Our Policies


Blue Heron's Response to COVID-19 Pandemic

The following are some the key protection measures put in place by Blue Heron related to Covid-19:

Covid-19 Screening

  1. Staff are required to stay home if they feel sick or do not pass the Covid19 Self-Screening criteria (posted at various locations in the general office space).
  2. A Covid-19 screening process has been implemented for all visitors that wish to access the general office space (i.e. past administration lobby) of Blue Heron offices:
    • All visitors must answer a screening questionnaire prior to entering the common office space.
    • Visitors that do not pass the Covid-19 screening will not be permitted into the Blue Heron common office space.

Face Coverings

  1. All employees, visitors and others accessing the Blue Heron Offices are required to wear mandatory face coverings upon entering the office buildings when physical distancing of 2-meters is not possible.
  2. Exemptions to the mandatory face coverings are:
    • In an office setting when working alone; and
    • In meetings or discussions where participants can maintain 2-meters physical distancing./li>
    • Posters further explaining mandatory face covering requirements have been placed around the Blue Heron offices.

Blue Heron Offices

  1. Although Blue Heron offices remain open, public access is not common. Deliveries and shipments are conducted in a “contactless manner”.
  2. A hand sanitizing station is provided at the main entrance and all persons entering are required to sanitize their hands.
  3. Staff are encouraged to work from home where possible. In-office work is permissible as long as physical distancing measures can be maintained.
  1. All offices have been restricted regarding occupancy. Signs are posted at the entrance to each office/area noting the allowable occupancy for that space. Guest chairs have been removed where appropriate.
  2. Where weather permits, fresh air will be introduced and central re-circulation will be minimized.

Travel and Meetings

  1. All international travel is postponed. Business travel will only be conducted if necessary, and in accordance with current outlined control measures.
  2. In-person meeting are replaced with on-line or audio conference meetings where possible (with clients and internally).
  3. Generally, only 1 person per enclosed vehicle is permitted unless physical distancing measures (2m separation or physical barrier in place) are possible. Where more than 1 person per enclosed vehicle is required, face coverings must be worn by all persons in the vehicle. Weather permitting, windows should be opened.
  4. Training events will consider physical distancing requirements, and where possible, will utilize on-line solutions for delivery of training to our clients.

Fieldwork and PPE

  1. Field-specific Covid-19 Safety Protocols have been developed and implemented.
  2. All personnel are provided with adequate and appropriate Personal Protective Equipment (PPE) and supplies required to ensure protection of our staff and clients. Assigned PPE includes: face coverings, gloves, equipment and hand sanitizer.
  3. Blue Heron works with clients to implement project and site-specific measures appropriate to the potential risks of the work being conducted. When client and Blue Heron policies conflict, the most stringent of the two will preside.

Quality Standard Policy

Blue Heron Environmental aims to continually improve the services we provide to meet our client’s requirements and to produce finished work that we can justifiably be proud of. We commit to achieve these standards by:

  • Our strict adherence to industry standards and regulations;
  • Employing only capable, highly trained and certified professionals;
  • Continually upgrading employee qualifications through our ongoing Safety Health and Environmental training program;
  • Performing all tasks in the safest and most professional manner possible, consistent with good construction practice;
  • Effective communication with clients and thorough job planning;
  • Working to schedules and budgets; and
  • Ensuring maximum protection of the environment.

Our objectives in each project are to carry out the works to the satisfaction of our clients, while keeping in accordance with governing legislation and regulations set forth by governing bodies.

Policies and Programs Built to Serve You Better!

Health and Safety Policy

Blue Heron Solutions for Environmental Management Inc. is committed to achieving a high level of safety in every aspect of our work. We will achieve this by:

  • Providing suitable training (and where appropriate, certification), information and instruction to ensure that methods and equipment are fully understood and that employees are capable of carrying out allotted tasks in a safe and efficient manner
  • Investigating, providing and requiring the use of safety devices and protective equipment
  • Promoting a high level of health and safety awareness in all employees; and
  • Consulting with our clients on matters relevant to staff safety, health and welfare in the workplace

Environmental Policy

Blue Heron Environmental’s business focus is to work with clients to minimize and reduce the environmental impacts of human activities. We believe that in order to provide the highest standard of service to our clients, we must be a leader in applying sound environmental management principles and practices to our own business. To achieve this, we:

  • Comply with all relevant regulatory requirements and other commitments, and strive to exceed these whenever possible;
  • Minimize environmental impact in all areas of our business; and
  • Where appropriate, encourage clients to practice sound environmental management.

Training Policy

Two interwoven priorities define Blue Heron’s training experience. Creating a stimulating environment that will engage, motivate, and challenge all learners; while also considering the individuals current level of experience and development goals.

Cancellation Policy

Cancellations are permitted without penalty 10 or more business days prior to the start of your scheduled public training course. Registrants who cancel their enrollment 5-9 business days prior to the start date will be charged 25% of the course fee.

Registrants who cancel their enrollment less than 5 business days prior to the start date will be charged 100% of the course fee. Registrants failing to attend a class without notifying Blue Heron Environmental prior to the start date of the course, will be considered a ‘no show’ and charged 100% of the course fee.

Tentative Events

You may have noticed some training events marked as “tentative” on our site.  Our training dept. attempts to make a wide range of scheduling options available for people interested in participating in Blue Heron, and our affiliated partners’ courses and workshops.  To make our scheduling more transparent, we publish and advertise these tentative events.  We encourage feedback on our tentative schedule and hope to meet the current and future needs of our clients.

A note about tentative events:

  • When a course is scheduled, it is by default marked as “tentative”. A tentative course will most likely run, but may get postponed or cancelled, usually up to a week or two before its start date.
  • Once the required number of registrations has been reached, the course will become “confirmed”. A confirmed course is guaranteed to run.

So, the sooner you register, the sooner we can confirm. And we hope you do. Please contact us if you have any questions about any of our courses.

If you have a group of people who would like training, we can also directly arrange this for you if you contact our training coordinator, Serena Maki (smaki@blueheronenv.com).

Privacy Policy

Blue Heron Environmental’s website address is: http://www.blueheronenv.com.

Personal data (and why we collect it)

Personal data is defined as “any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person”.


When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture (if you have a Gravatar account) is visible to the public in the context of your comment.


If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

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